5 Day redownloads free
| For your convenience, you can re-download any movie for five (5) days. You can see a list of downloaded movies for the last 5 days simply by clicking on the ACCOUNT button anywhere in the MEMBERS area. You will need to enter your username and password again for security, to protect your account. In fact, you may enter your personal ACCOUNT area even when your account has EXPIRED or you want to RENEW. You can redownload from any area, not just from the Account area. You wont be charged again if it's within the 5 day period. But of course, generally, you should download just once and redownload ONLY if you had a problem with the connection and didn't get all the movie. You get to keep the movies forever, so there's no reason to redownload unless you do have a problem. There is no reason to write us about the movie. Just download it again. If it has been longer than five days just leave us a message asking us to reset it for you.
You'll notice that when you start to re-download the movie, you'll be told that you won't be charged for it. This is seen in the Download Confirmation screen.
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